All Systems Operational

Login Operational
Notifications Operational
Payments Operational
Send Operational
Collect / Confirm Operational
Match / IDV Operational
Payoff / Business Verifications Operational
Payoff Ordering Operational
E-Signing Operational
Automations (Legacy CloseSimple) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

No incidents reported.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Resolved - This incident has been successfully resolved and identity verifications are working as intended.
Nov 4, 13:30 EST
Monitoring - Our team has implemented a fix for the issue around identity verification retries and we are now monitoring to ensure full resolution. At this time clients should be able to successfully submit their identity verification as expected.
Nov 4, 11:13 EST
Identified - Our team has identified an issue with our Identity Verification flow where a small subset of users are incorrectly being prompted to retry their submission. This is not occurring on all transactions or impacting the accuracy of verifications. We're working with our vendor to implement a resolution as soon as possible.
Nov 4, 10:53 EST

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.